MK
Mohammed K
1 reviews | Active since Sept 2013
23 Sept 2015, 14:55
WORST PIES FROM HEINZ FOODS EVER TASTED
I PURCHASED A MAMA'S PIES,6 PACK(900G) CORNISH PASTY BOX PIES AT Pick n Pay(VANGATE MALL,WESTERN CAPE) on Sunday,20 September 2015 at R39,99. The worst tasting pies ever!!BEEF HAD AN AWFUL SMELL,AS IF IT WAS OFF/STALE. VEGETABLES WERE ALSO BLAND AND TASTELESS.ABSOLUTELY NO TASTE TO THE PIES WHATSOEVER!!!.I EMAILED HEINZ FOODS,BUT THEY HAVE NOT RESPONDED AS YET.NOT EVEN PIONEER FOODS WANTS TO REPLY TO MY EMAILS. DETAILS OF THE PIES ARE:<br> <br> PROD DATE:02/09/2015 20:12
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Heinz's replyOfficial
25 Sept 2015, 11:37Hello SUPPER,
We at Heinz would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-09-285
Kind Regards
Heinz Customer Care
*** - AF
We at Heinz would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-09-285
Kind Regards
Heinz Customer Care
*** - AF
Heinz's reply25 Sept 2015, 11:37
Official
Hello SUPPER,
We at Heinz would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-09-285
Kind Regards
Heinz Customer Care
*** - AF
We at Heinz would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-09-285
Kind Regards
Heinz Customer Care
*** - AF