Today coctail pies a huge disappointment!!
Big day Friday 02/03/2018, I rush to Makro to buy a box of mini pies for a school platter for Grandparents day. Bought an extra box in case I need to make more as I committed to make a meaty platter. To my disappointment when I opened the one box more than half of the pies had NO filling and the other half had almost all filling either inside or OUTSIDE the dough!!!
Now I need to use this in my platter and make it look presenting to the special old people in our little ones lifes! Disgusted as I was, I was thankful for the extra box that I took because this one can now at least make up for this mess that I have to fix.... and guess what, that box is even worse!!! With mostly just small pieces of dough! And a few with cheese filling.
Out of 80 pies I can only use about 10. Spent R100 for 10 small little pies!
Please get in contact with me.
Veronica Pruis **********
Good Day Ms V Pruis
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-03-63.
Kind Regards
Heinz Customer Care
*** - AT
Good Day Ms V Pruis
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-03-63.
Kind Regards
Heinz Customer Care
*** - AT