1 reviews | Active since Nov 2013
Still going down hill...
<p>The quality of your pies are just getting worse. Filling is getting less and less yet the prise keeps more. My wife made us some of your chicken and mushroom pies this evening. And the two pies I had combined had three tiny (as small as a R1) pieces of chicken in. I honestly use to love these pies, I'm not supporting this again. </p>
Good Day
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-01-125.
Kind Regards
Heinz Customer Care Line
***
Best regards,
Good Day
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-01-125.
Kind Regards
Heinz Customer Care Line
***
Best regards,
Thank you guys for the quick response, and also for the voucher. I've been baking my own pies lately. But we still use some of you other products.
Thank you guys for the quick response, and also for the voucher. I've been baking my own pies lately. But we still use some of you other products.