1 reviews | Active since Dec 2014
Ripping people off with their poor quality
<p>I bought a box of Today Sausage Rolls, and at least 5 pies had no filling! HOW do you explain this? Do you have no quality assurance? </p>
Good Day
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-09-159.
Kind Regards
Heinz Customer Care
***
Good Day
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-09-159.
Kind Regards
Heinz Customer Care
***