DH
Douglas H
1 reviews | Active since Apr 2013
31 Dec 2015, 11:22
Really awful Today pizza bases
I do not usually buy pizza bases, but it was a hot day so I decided to chet and buy some ready-made pizza bases, H J Heinz Today brand,Tomato Pizza bases. Awful, tough, chewy, with NO taste of tomato, almost inedible. But HJ Heinz did not even reply to my totally justified complaint.
Helpful (0)
Replies (1)0
Replies (1)
Heinz's replyOfficial
04 Jan 2016, 15:38Hello DougODurban,
We at the Heinz would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-01-15.
Kind Regards
Heinz Customer Care Line
*** - LS
We at the Heinz would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-01-15.
Kind Regards
Heinz Customer Care Line
*** - LS
Heinz's reply04 Jan 2016, 15:38
Official
Hello DougODurban,
We at the Heinz would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-01-15.
Kind Regards
Heinz Customer Care Line
*** - LS
We at the Heinz would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-01-15.
Kind Regards
Heinz Customer Care Line
*** - LS