1 reviews | Active since Dec 2016
Quality of today's sausage rolls has deteriorated
We have been today's sausage rolls for a very long time but in the last occasion was extremely dissatisfied. The pastry only had half filling and the filling tasted awful. Even the pastry did not puff up as it usually does. Extremely disappointed.
Good Day Ms K Munian
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this.
Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on ***.
A consultant is waiting to take your call.
Kind Regards
Heinz Customer Care
*** - AT
Good Day Ms K Munian
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this.
Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on ***.
A consultant is waiting to take your call.
Kind Regards
Heinz Customer Care
*** - AT
Good Day Ms K Munian
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-01-173.
Kind Regards
Heinz Customer Care
*** - AT
Good Day Ms K Munian
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-01-173.
Kind Regards
Heinz Customer Care
*** - AT