SC
SG C

1 reviews | Active since Aug 2015

28 Jun 2018, 11:35

Poor Quality Pies

I purchased a box of 6 Roast Chicken pies from Checkers early this month. Yesterday after preparing them it was once again discovered that all the pies had no chicken in them, just the gravy made up the filling which also resulted in half filled pies. Really dissapointed with how the quality of these pies have steadily declined. I have wasted my money buying this product. Heinz must explain how they are going to resolve this problem.

0
Replies (1)
Heinz
Heinz's reply28 Jun 2018, 14:39
Official

We at Heinz would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 18-06-324.

Kind Regards
Heinz Customer Care Line

*** - LS