JG
Jason G

1 reviews | Active since Jan 2015

28 Jan 2015, 14:41

Plastic found in Big Jack Mutton Curry pie

I purchased my Big Jack mutton curry pie yesterday. Upon eating my pie, I found a huge piece of plastic in it. I felt very disgusted and immediately lost my appetite This cannot be hygienic. Very disappointed and my Jack pies are my favorite.

0
Replies (1)
Heinz
Heinz's reply30 Jan 2015, 11:20
Official
Hello JasonG26,

Thank you for the feedback and for taking the time to inform us of your recent experience. Please accept our apology for any inconvenience caused.

Rest assured your complaint will be forwarded to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

As discussed with our consultant, Your Ref: 15-01-396

Kind Regards
Heinz Customer Care
*** - AF