1 reviews | Active since Jul 2011
Paid for 6, but only got 5
<p>I tried contacting your customer service, and waited for 3 minutes before cutting the call. I bought a box of 6 pies, but only got 5.</p> <p> </p> <p>Do something about it!</p>
Good Day Mr A Naidoo.
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-03-169.
Kind Regards
Heinz Customer Care Line
***
Good Day Mr A Naidoo.
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-03-169.
Kind Regards
Heinz Customer Care Line
***