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hendrien E
1 reviews | Active since Dec 2012
04 Nov 2015, 11:10
Only dough no filling
Bought a pepper steak pie yesterday. Got home to warm it up. Only dough. 1.3 cm thick. Little bit of gravy. I took a picture.
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Heinz's replyOfficial
05 Nov 2015, 13:32Hello hendrien1,
We at Heinz would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-64.
Kind Regards
Heinz Customer Care
*** - LS
We at Heinz would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-64.
Kind Regards
Heinz Customer Care
*** - LS
Heinz's reply05 Nov 2015, 13:32
Official
Hello hendrien1,
We at Heinz would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-64.
Kind Regards
Heinz Customer Care
*** - LS
We at Heinz would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-64.
Kind Regards
Heinz Customer Care
*** - LS