CS
Carien S
1 reviews | Active since Apr 2009
18 Jun 2015, 09:00
NO filling in Mama's Pies
We regularly buy Mama's pepper steak pie. These pies have really gone downhill as far as the filling is concerned. There was not one piece of meat in either of the pies, just sauce..and not a lot of that either. These pies are expensive and one expects quality or at least filling when paying that price. What is going on?
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Heinz's replyOfficial
14 Jul 2015, 13:38Hello Carien,
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our valued customers.
Your complaint will be forwarded to the relevant factory and his team to ensure the necessary corrective measures are put in place to prevent a repeat of this incident.
Your Ref: 15-07-63 as discussed with our consultant.
Kind Regards
Heinz Customer Care
*** - AF
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our valued customers.
Your complaint will be forwarded to the relevant factory and his team to ensure the necessary corrective measures are put in place to prevent a repeat of this incident.
Your Ref: 15-07-63 as discussed with our consultant.
Kind Regards
Heinz Customer Care
*** - AF
Heinz's reply14 Jul 2015, 13:38
Official
Hello Carien,
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our valued customers.
Your complaint will be forwarded to the relevant factory and his team to ensure the necessary corrective measures are put in place to prevent a repeat of this incident.
Your Ref: 15-07-63 as discussed with our consultant.
Kind Regards
Heinz Customer Care
*** - AF
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our valued customers.
Your complaint will be forwarded to the relevant factory and his team to ensure the necessary corrective measures are put in place to prevent a repeat of this incident.
Your Ref: 15-07-63 as discussed with our consultant.
Kind Regards
Heinz Customer Care
*** - AF