CK
Charl K

1 reviews | Active since Mar 2009

07 May 2015, 15:59

MISSED CALL TO CALL CENTRE RETURNED

We've been buying the BBQ sauce from Wellington's (from Heinz) for a few years. Lately we've been battling to find it and eventually could not find it at all in any retail store. I attempted to contact the call centre on Tuesday (5/5) afternoon and put the phone down after hanging on for about a minute

0
Replies (1)
Heinz
Heinz's reply11 May 2015, 15:02
Official
Hello nutcase,

Thank you for the positive feedback and for taking the time to bring satisfaction with our service to our attention.

We are glad to hear that our staff has exceeded your expectations in ensuring that you have an unforgettable experience.

Your compliment will be forwarded to the relevant department and Head Office for their notice.

Your ref: 15-05-106

Kind Regards
Heinz Customer Care
*** - AF