gH
gigi H

1 reviews | Active since Oct 2016

10 Oct 2016, 16:04

Mamma's pies disgusting

<p>I bought a 6 pack of frozen Roast Chicken pies from Pick n Pay. once they were cooked they looked great but once cut open they were disgusting and slimey there was no sign of any chicken just gooye sauce, i felt so embarrest having served that to my family for dinner, i have never tasted or experienced such a horrible pie in my life . i was extremely dissapointed and we will never buy a mamma's pie ever again.</p> <p> </p> <p>shame on HEINZ for making such a horrible product and even for selling it to the public</p>

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Replies (1)
Heinz
Heinz's reply12 Oct 2016, 13:05
Official

We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 16-10-131.

Kind Regards

Heinz Customer Care

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