1 reviews | Active since Jan 2013
Mamas Pies Steak & Kidney
Good day Sir/Madam
I bought a box of Mamas pies and i am disappointed that when we ate some of the pies didn't have steak & kidney, it was only the source inside and 1 kidney. I would appreciate if on the box it was just written "Mama Pies Steak & Kidney source",, Sent the complain to Heinz but even today they haven't acknowledged my complain..Very disappointed in their service..
Good Day Ms T Selogiloe
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-02-255.
Kind Regards
Heinz Customer Care
*** - AT
Good Day Ms T Selogiloe
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-02-255.
Kind Regards
Heinz Customer Care
*** - AT