1 reviews | Active since Nov 2011
Mama's pies causes a divorce
Bought Mama's pies (Chicken and mushroom) on the 20th October 2018. We baked 2 pies yesterday. When opened I asked my husband what he did as there are almost no meat (3 pieces) in the pies, a little bit of sauce and no mushrooms. This is not the first time we experience poor quality in your product. I accused my husband of tampering with the pies (maybe he ate the filling!). Now he moved to a hotel and I think a divorce may be coming! Thank you Mama Pies. You cost me a lot more than your overpriced pies.
Good Day Ms Liesl
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 18-10-281 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Heinz Customer Care
*** - AT
Good Day Ms Liesl
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 18-10-281 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Heinz Customer Care
*** - AT
Good Day Mrs L Booysen
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-11-36.
Kind Regards
Heinz Customer Care
*** - AT
Good Day Mrs L Booysen
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-11-36.
Kind Regards
Heinz Customer Care
*** - AT