1 reviews | Active since Oct 2016
Mamas Pies
<p>I recently celebrated my sons 2nd birthday party and decided to bake a few of the Mamas Pies Range. I baked all and one of them was packaged incorrectly. Quiet embarrasing as the bottom base/pastry of the pie was outside of the foil. The filling was inside the foil and covered with the top pastry. </p>
Good Day Ms M Bhartu
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 17-06-311 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Heinz Customer Care
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Good Day Ms M Bhartu
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 17-06-311 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Heinz Customer Care
***
Good Day Ms M Bhartu
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-06-360.
Kind Regards
Heinz Customer Care
***
Good Day Ms M Bhartu
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-06-360.
Kind Regards
Heinz Customer Care
***