AA
Arnau A
1 reviews | Active since Oct 2011
06 Jul 2015, 18:31
Mama's pies should be rebranded
We bought 6 mama's (pepper stake) and received a pepper sauce with a hint of pepper. Was really awful.
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Replies (1)
Heinz's replyOfficial
16 Jul 2015, 12:05Hello arnauvacht,
Thank you for for contacting Heinz Customer Care. Any feedback is greatly appreciated as this enables us to enhance our customer focused approach to quality control.
Rest assured your complaint will be forwarded to our Head Office and the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your Ref: 15-07-70 as discussed with our consultant.
Kind Regards
Heinz Customer Care
*** - AF
Thank you for for contacting Heinz Customer Care. Any feedback is greatly appreciated as this enables us to enhance our customer focused approach to quality control.
Rest assured your complaint will be forwarded to our Head Office and the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your Ref: 15-07-70 as discussed with our consultant.
Kind Regards
Heinz Customer Care
*** - AF
Heinz's reply16 Jul 2015, 12:05
Official
Hello arnauvacht,
Thank you for for contacting Heinz Customer Care. Any feedback is greatly appreciated as this enables us to enhance our customer focused approach to quality control.
Rest assured your complaint will be forwarded to our Head Office and the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your Ref: 15-07-70 as discussed with our consultant.
Kind Regards
Heinz Customer Care
*** - AF
Thank you for for contacting Heinz Customer Care. Any feedback is greatly appreciated as this enables us to enhance our customer focused approach to quality control.
Rest assured your complaint will be forwarded to our Head Office and the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your Ref: 15-07-70 as discussed with our consultant.
Kind Regards
Heinz Customer Care
*** - AF