sF
shannon F
1 reviews | Active since Feb 2010
14 Jun 2015, 10:27
MAMA'S PIES POOR POOR QUALITY
As I child I grew up with mamas pies, I grew up knowing and believing that they were the best pies on the market. I was never more disappointed and disgusted with the quality of the pepper steak pies that I bought. There was hardly any meat in the pies. Some had literally 2 pieces of meat in them and yet your box advertises \filled with juicy steak". Secondly"
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Heinz's replyOfficial
10 Jul 2015, 14:29Hello shanz007,
We are most perturbed to hear about your unpleasant experience and would like to take this opportunity to extend our heartfelt apology and to thank you for informing us of the experience you had.
Quality and Value are our main priorities and it is imperative for us to know when a purchase has fallen short of your expectations.
Your complaint has since been logged on Ref: 15-07-8 and will be escalated to the relevant factory for their notice as discussed with our consultant.
Kind Regards
Heinz Customer Care
*** - AF
We are most perturbed to hear about your unpleasant experience and would like to take this opportunity to extend our heartfelt apology and to thank you for informing us of the experience you had.
Quality and Value are our main priorities and it is imperative for us to know when a purchase has fallen short of your expectations.
Your complaint has since been logged on Ref: 15-07-8 and will be escalated to the relevant factory for their notice as discussed with our consultant.
Kind Regards
Heinz Customer Care
*** - AF
Heinz's reply10 Jul 2015, 14:29
Official
Hello shanz007,
We are most perturbed to hear about your unpleasant experience and would like to take this opportunity to extend our heartfelt apology and to thank you for informing us of the experience you had.
Quality and Value are our main priorities and it is imperative for us to know when a purchase has fallen short of your expectations.
Your complaint has since been logged on Ref: 15-07-8 and will be escalated to the relevant factory for their notice as discussed with our consultant.
Kind Regards
Heinz Customer Care
*** - AF
We are most perturbed to hear about your unpleasant experience and would like to take this opportunity to extend our heartfelt apology and to thank you for informing us of the experience you had.
Quality and Value are our main priorities and it is imperative for us to know when a purchase has fallen short of your expectations.
Your complaint has since been logged on Ref: 15-07-8 and will be escalated to the relevant factory for their notice as discussed with our consultant.
Kind Regards
Heinz Customer Care
*** - AF