1 reviews | Active since Aug 2016
Mama's Empty Pies
<p>On about the 15th of June, I bought a box of Mama's Pies's from an outlet in KZN. When baking them for a family dinner, they blew up like ballons. When cutting them open, none of them had any filling inside. Just HOT AIR. So at 8pm at night, supper was ruined. I complained to the outlet where I bought them, who duly replaced them for me. I then logged a complaint at Heinz customer care. They obviously dont care, as its been 2 months, 20 phone calls, 10 emails, with no response. Disgusting ****** service and customer care to say the least. </p>
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Your correspondence enquiry was sent to our Head Office for further assistance.
Your reference as discussed with our consultant: 16-09-145.
Kind Regards
Heinz Customer Care
***
Best regards,
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Your correspondence enquiry was sent to our Head Office for further assistance.
Your reference as discussed with our consultant: 16-09-145.
Kind Regards
Heinz Customer Care
***
Best regards,