KB
Kelly B
1 reviews | Active since Apr 2015
08 Jan 2016, 21:14
Horrible taste
We bought two boxes of pies. The steak and kidney was all sinew. The spinach and feta tasted as if someone had poured an entire box of pepper in it. We only had one pie each from each box but are discouraged at cooking the rest if this is the quality of the pies.
Helpful (0)
Replies (1)0
Replies (1)
Heinz's replyOfficial
12 Jan 2016, 11:51Hello KellyBoulter,
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-01-94 and 16-01-96.
Kind Regards
Heinz Customer Care Line
*** -AT
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-01-94 and 16-01-96.
Kind Regards
Heinz Customer Care Line
*** -AT
Heinz's reply12 Jan 2016, 11:51
Official
Hello KellyBoulter,
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-01-94 and 16-01-96.
Kind Regards
Heinz Customer Care Line
*** -AT
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16-01-94 and 16-01-96.
Kind Regards
Heinz Customer Care Line
*** -AT