1 reviews | Active since Sept 2012
Horrible Mama's Pies
I used to but mama's pies often on a weekly basis, until about 6 months ago, when I bought a box of steak and kidney pies and found them to be lacking in taste and filling, miserable dry rock hard pies even after baking pies where stiff. Last month I decided to try again thinking maybe it was one isolated incident that heinz with have rectified, the pies where even worse than before I bought the cornish pastry from Pick n Pay and it was horrible the pies tasted a bit like fish, dry tasteless stale filling. After biting into one I had to run to the bathroom and throw up. It was so horrible had to throw out the entire box in the trash as I won't even feed it to my dogs. My advice to everyone stop buying this **** as this product should be discontinued because its not getting better just worse. There are many better products on the market with companies that takes pride in what they sell rather we support those companies. Mama's pies are gone to the dogs they quality is poor and if we continue to eat them I cannot see people not getting sick after eating these pies.
We at Heinz would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-204.
Kind Regards
Heinz Customer Care Line
*** - LS
We at Heinz would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-204.
Kind Regards
Heinz Customer Care Line
*** - LS
