Heinz

Item: Heinz
Rating: 1
Author: Stephanie D

So I received a voucher Wl code for checkers/ Shoprite from your company due to poor quality of pies however they say I need to spend it on Heinz products as do not want to purchase pies so what else can I buy?

Helpful (0)

Replies (2)

Stephanie D's updateReviewer Update

24 Aug 2018, 17:36

I feel like this is the only way to contact you as I haven't gotten any response

Stephanie D's update24 Aug 2018, 17:36

Reviewer Update

I feel like this is the only way to contact you as I haven't gotten any response

Heinz's replyOfficial

30 Aug 2018, 16:02

Good Day Ms SL Van Dyk

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on *** and quote Ref: 18-08-275 for the complaint to be completed and escalated. A consultant is waiting to take your call.

Thank you for bringing this matter to our attention.

Kind Regards

Heinz Customer Care

*** - AT

Heinz's reply30 Aug 2018, 16:02

Official

Good Day Ms SL Van Dyk

Thank you for bringing this matter to our attention.

We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.

Please contact us on *** and quote Ref: 18-08-275 for the complaint to be completed and escalated. A consultant is waiting to take your call.

Thank you for bringing this matter to our attention.

Kind Regards

Heinz Customer Care

*** - AT