1 reviews | Active since Jul 2017
False Advertising
<p>I purchase Mama's Pies on a regular basis. I've had a problem with the quality of their pies for some time now, but continued purchasing them out of convenience. After tonight, I will never purchase their pies again. When my family and I opened our Pepper Steak pies, there was nothing but a tables**** of gravy and two to three pieces of fat/sinew/kidney inside. KIDNEY. In pepper steak pies. </p> <p>Really disappointing. </p>
Good Day Ms C Thompson
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this.
Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 17-07-36 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Heinz Customer Care
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Good Day Ms C Thompson
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this.
Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 17-07-36 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Heinz Customer Care
***
Good Day Ms C Thompson
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-07-54.
Kind Regards
Heinz Customer Carer
***
Good Day Ms C Thompson
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-07-54.
Kind Regards
Heinz Customer Carer
***