KF
Keola F
1 reviews | Active since Jul 2019
08 Aug 2019, 11:17
Exposed sausage rolls
I posted on here about exposed sausage rolls that I purchased Heinz did contact me asking for info and said they will get back to me within 72 hours..it has now been over a week and still nothing! This is so pathetic
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Heinz's replyOfficial
08 Aug 2019, 15:41Good Day Ms K Le Fleur
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your complaint has been forwarded to the relevant department for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
Pioneer Foods
***
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your complaint has been forwarded to the relevant department for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
Pioneer Foods
***
Heinz's reply08 Aug 2019, 15:41
Official
Good Day Ms K Le Fleur
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your complaint has been forwarded to the relevant department for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
Pioneer Foods
***
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your complaint has been forwarded to the relevant department for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
Pioneer Foods
***