SR
Sue R
1 reviews | Active since May 2018
15 May 2018, 14:55
Dissapointing
I was very disappointed in the pepper sauce pies I bought at Checkers Nelspruit Riverside.
The filling was awful - one could not chew the meat.
Very disappointed.
Helpful (0)
Replies (3)0
Replies (3)
Heinz's replyOfficial
16 May 2018, 19:25Good Day Ms SC ******tze
We at Heinz Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Heinz Customer Care
*** - AT
Best regards,
Heinz's reply16 May 2018, 19:25
Official
Good Day Ms SC ******tze
We at Heinz Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Heinz Customer Care
*** - AT
Best regards,
Heinz's replyOfficial
16 May 2018, 19:25Good Day Ms SC ******tze
We at Heinz Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Heinz Customer Care
*** - AT
Best regards,
Heinz's reply16 May 2018, 19:25
Official
Good Day Ms SC ******tze
We at Heinz Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Heinz Customer Care
*** - AT
Best regards,
Heinz's replyOfficial
17 May 2018, 16:28Good Day Ms SC ******tze
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
Heinz Customer Care
*** - AT
Best regards,
Heinz's reply17 May 2018, 16:28
Official
Good Day Ms SC ******tze
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Kind Regards
Heinz Customer Care
*** - AT
Best regards,