LH
Lacy H
1 reviews | Active since Jul 2013
23 Oct 2019, 18:17
Disappointed
Purchased 2 boxes of sausage rolls from them the amount says it should be 30 "15-15" in a box I only got "13-12" in the packs, so if it wasn't for me catering that day I would have never picked it up, an my kids like sausage rolls so much but this is not right.
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Replies (1)
Heinz's replyOfficial
25 Oct 2019, 18:10Good Day Mrs L Hosking
We at Pioneer Foods would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: PFW19-10-197.
Kind Regards
Pioneer Foods
***- AT
We at Pioneer Foods would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: PFW19-10-197.
Kind Regards
Pioneer Foods
***- AT
Heinz's reply25 Oct 2019, 18:10
Official
Good Day Mrs L Hosking
We at Pioneer Foods would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: PFW19-10-197.
Kind Regards
Pioneer Foods
***- AT
We at Pioneer Foods would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: PFW19-10-197.
Kind Regards
Pioneer Foods
***- AT