1 reviews | Active since Nov 2015
Disappointed
Bought a pack of 40 mini sausage rolls on Friday. Firstly there was only 32 in the box and secondly the pastry is broken the filling is on the outside. It is unacceptable. Have some pictures as well.
Good Day Mornay
We at Heinz Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your correct contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Heinz Customer Care
*** - AT
Best regards,
Good Day Mornay
We at Heinz Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your correct contact telephone numbers?
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Heinz Customer Care
*** - AT
Best regards,
Good Day Mornay
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 18-10-26 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Heinz Customer Care
*** - AT
Best regards,
Good Day Mornay
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 18-10-26 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Heinz Customer Care
*** - AT
Best regards,