Big Jack's moldy
<p>Got a Big Jack pie and when I took it out the freezer the next day it was moldy! Expiry date said next year March! Send an email yesterday to customer care but had no reply</p>
Good Day Ms L Gibb
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
The complaint form has been sent to your email address as requested.
Your reference as discussed with our consultant: 17-05-304.
Kind Regards
Heinz Customer Care
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Good Day Ms L Gibb
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
The complaint form has been sent to your email address as requested.
Your reference as discussed with our consultant: 17-05-304.
Kind Regards
Heinz Customer Care
***
Received 2 phone calls yesterday and asked for an email to be sent. No email has been sent
Received 2 phone calls yesterday and asked for an email to be sent. No email has been sent
Good Day Ms L Gibb
Thank you for the feedback.
Kindly note that two emails were sent to your Gmail account (***).
Kindly check all your Gmail folders including the spam folder as well.
Kind Regards
Heinz Customer Care
***
Good Day Ms L Gibb
Thank you for the feedback.
Kindly note that two emails were sent to your Gmail account (***).
Kindly check all your Gmail folders including the spam folder as well.
Kind Regards
Heinz Customer Care
***