1 reviews | Active since May 2017
Bad quality of pies
I used to buy Mama's Pies all the time, but lately, the quality of these pies has not been up to standard at all! I was trying to eat a Steak and Kidney pie, and there were so many pieces of meat that was so tough, I could not even eat it. I cannot remember if I bought this at Pick n Pay, Checkers, or President Hyper, but I will never buy it again.
Good Day Mrs C Van Niekerk
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-09-324.
Kind Regards
Heinz Customer Care
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Good Day Mrs C Van Niekerk
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-09-324.
Kind Regards
Heinz Customer Care
***