KB
Kathleen B
1 reviews | Active since Apr 2018
17 Apr 2018, 12:48
bad
i think it is bad that you can't contact them via phone to complain about their pies that don't have any filling in
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Replies (1)
Heinz's replyOfficial
25 Apr 2018, 18:21Good Day Mrs K Bezuidenhout
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-04-209.
Kind Regards
Heinz Customer Care
*** - AT
Best regards,
Heinz's reply25 Apr 2018, 18:21
Official
Good Day Mrs K Bezuidenhout
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-04-209.
Kind Regards
Heinz Customer Care
*** - AT
Best regards,