1 reviews | Active since May 2013
5 of 6 pies in box one missing
bought box of pies for me and my girlfriend as we would be having one each for 3 nights food. open box now to find only 5 pies in a box that should have had 6
how is this even possible.
Good Day Mr N Gouws
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 18-06-105 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Heinz Customer Care
*** -AT
Good Day Mr N Gouws
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 18-06-105 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Heinz Customer Care
*** -AT
Good Day Mr N Gouws
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-06-105.
Kind Regards
Heinz Customer Care
*** - AT
Good Day Mr N Gouws
We at Heinz Customer Care would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-06-105.
Kind Regards
Heinz Customer Care
*** - AT