DA
Denise A
1 reviews | Active since Oct 2021
06 Mar 2022, 12:08
3rd time still no further action
I actually find this laughable ,honestly my 3rd time complaining here I've received two calls , the second guy promised me within 32 hours to receive some communication, again I'm left an entire month without a product I cannot use ,your service and customer service is pathetic, 1st lady called and asked for photos , they were given immediately Second guy called and said that he has escalated it and still nothing are you kidding me .disgusted honestly
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Heinz's replyOfficial
09 Mar 2022, 10:19Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
Heinz's reply09 Mar 2022, 10:19
Official
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we have escalated the complaint to our head office for urgent attention.