zZ
zandilesweet Z
1 reviews | Active since Mar 2017
05 Feb 2024, 08:41
berninis by heineken
I was promised an e-mail by Heineken , regarding the busting berninis i bought from checkers still nothing i am not happy with the service, as i drank expired alcohol ,, and no one is bothered that i got sick
Helpful (0)
Replies (3)0
Replies (3)
HEINEKEN Beverages's replyOfficial
06 Feb 2024, 12:32Thank you Zandile for sharing this issue with us. Our consumer care team is aware of this issue and they will be contacting you directly.
HEINEKEN Beverages's reply06 Feb 2024, 12:32
Official
Thank you Zandile for sharing this issue with us. Our consumer care team is aware of this issue and they will be contacting you directly.
zZ
zandilesweet Z's updateReviewer Update
07 Feb 2024, 14:31as promised no manager called i don't understand why as , this is really un acceptable , such a big company to let their customers just get sick from there products and not even bother to resolve their queries , no sense of agency what so ever ,, do u understand that i could have dies had i not gotten treatment , my doctor confirmed how serious this is ,, you guys are taking us for a ride , all you do is enjoy the fruits of your product but not follow health and safety ,, consumers rights ect.. i am really at my last with regards to hope with your after this i am taking this further
zZ
zandilesweet Z's update07 Feb 2024, 14:31
Reviewer Update
as promised no manager called i don't understand why as , this is really un acceptable , such a big company to let their customers just get sick from there products and not even bother to resolve their queries , no sense of agency what so ever ,, do u understand that i could have dies had i not gotten treatment , my doctor confirmed how serious this is ,, you guys are taking us for a ride , all you do is enjoy the fruits of your product but not follow health and safety ,, consumers rights ect.. i am really at my last with regards to hope with your after this i am taking this further
HEINEKEN Beverages's replyOfficial
08 Feb 2024, 13:03Thank you for following up Zandile. The consumer care team is aware of your query and they will be in touch.
HEINEKEN Beverages's reply08 Feb 2024, 13:03
Official
Thank you for following up Zandile. The consumer care team is aware of your query and they will be in touch.