In-store competition

<p>Heineken were having an in-store competition at Liquor City Brackendowns, with the prize being an Amstel lite branded ice box/docking station. I was contacted the first week of December 2016 by the Heineken sales rep, and informed that I had won the prize. The rep asked me to go to the store where I had entered, as there was a form that needed to be completed in order to claim the prize.</p> <p> </p> <p>I was at the store the next day, and had to complete a form confirming that I had received the prize, which I reluctantly done. I was told that the rep would submit in the form in order to receive the gift, which I would get the next week, as photos had to be taken. Surprise, no call.</p> <p> </p> <p>I contacted the store at the beginning of January 2017, and the manager said he would speak to the rep when he came into store. When I contacted again at the beginning of February, there was a new rep who had taken over, and she would sort it out.</p> <p> </p> <p>Now the beginning of March, still no prize. I find it annoying that the onus is on the client to continually follow up, and receiving absolutely no feedback!</p>