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MARUMO M

1 reviews | Active since Mar 2017

27 Jun 2019, 12:16

HEFFIL GLASS AND ALUMINIUM, A DISASTER

On the 26th March 2019 I paid for the order of Aluminium Windows and Garage Doors with Heffil Glass and Aluminium/ AGH Group in Roodepoort. The sales persons who assisted me is Rezane (contact number: ***) and lately his supervisor Reyno (contact number: ***). The email addresses they are using are *** and/or ***. They were on site for the week 15-26 April 2019 to install both windows and doors but did not complete the installation. They promised to return on site the 1st week of May 2019 to install the garage doors but still did not come. To date No Garage doors have been delivered nor installed; the doors that were incompletely installed are still in the same state. All the time when I follow up with them they promise to come in a week but end up not coming at all. Of late when I call and email them; I do not get any response and they avoid my calls

These people are very unprofessional and not trustworthy. They take their customers for granted and I do not think anyone should do business with them. They deserve to be out of business and what I want from them is either to complete the installation of the doors or give me back my money so I can go to professional real business people to finish my project.

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