1 reviews | Active since Sept 2015
Salesman at Heeren is pathetic
We went to buy my husband a suit on Sunday 6 September 2015. The salesman wasn't very helpful, just pointed us to the rail where the suits were. We search through the suits, found one and after he fitted it, we decided that we want to buy it. OK? What is the complaint? We need alterations to be done (hems of pants need to be measured etc.) The salesman was ignoring us, just keep folding things and watching the other customers. I walked up to him and asked straight in his face for assistance. He just called over his shoulder \Hennie!"";NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;125100;720645;14;2;0;1;0;0;2;NULL;NULL;NULL;15/09/06 13:54;15/09/06 12:10;Customer is always wrong;;;;I visited Markham's the glen on Sunday 6 September and fitted some clothes. While in the changing room, 3 employees were standing at the back shouting at one another over the music on how they would like to f@&;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;892519;766760;14;2;0;0;0;0;2;NULL;NULL;NULL;15/09/06 14:05;15/09/06 12:18;nike;7,01E+12;Store Maneger;***;Purchased a pair of Nike shoes of which the mesh came loose within first 3 months.Took it back immediately apon noticing fault.Consultant advised that only manager could deal with matter.Manager only contacted me after full week.He then accused me of hooking shoe in 'something' which would never be the case.I never had such poor service and product is really poor.Paid R1500 which would now just go down the drain as I wont be able to wear it.Even escalating to complaints dept. is pointless as I received reference no. and promised callback which has not happened for 2 weeks.Nike aftersales is very poor.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;888955;748824;27;2;0;0;0;0;2;NULL;NULL;NULL;15/09/06 14:19;15/09/06 12:30;Rebooking set for 2016, REALLY?;6zthuq;SAA CALL CENTER;***;I had booked a flight for the 9th of August but rescheduled it for the 6th of September 2015 at 12:05. Bottom line is that the agent booked the ticket for a wrong date in 2016 and i must now get on the 17:10 flight, 5 hours later and still need 2drive to Nelspruit when i get to JHB. I've never been met with such incompetence and bad service. I'm also told that they don't account to anyone so this will remain one of those complaints that are swept under the carpet. As 4me, I'd rather drive 10 hours than pay an airline for such bad service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;594526;853015;8;2;0;0;0;0;2;NULL;NULL;NULL;15/09/06 14:14;15/09/06 12:34;Bad customer service ;5,50E+11;Daraval ;***;I had bought all my interior paint from shave paints arbor crossing last year..I had a burglar guard installer chip a small piece of the plaster on my guest bedroom door...I needed the smallest quantity paint to repair this....The manager advised me that the smallest quantity is 5 litre ....I later checked with the owner of halls mica and seabreeze hardware that I could have or rather should have been sold a test sample of 250ml or a 1 litre can....I send a complaint via the website..no response....went into the store and turns out the same guy who helped me is the manager. According to him Daraval ..His manager called and discussed my issue with him and he advised him that he could not help me as it was a mixed paint and that Daraval had rep**** to me via email....haven't received any feedback. I called to speak to daraval on 31 Aug and he wasn't available..left message for him to call me..to date no callback.. The manager who sold me the paint didn't explain any of the terms and conditions of purchase... I do believe that the managef should have given me a better option....I still await a response from Mr Daraval;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;892532;914;14;2;0;0;0;0;2;NULL;NULL;NULL;15/09/06 14:45;15/09/06 13:05;Poor service;8,21E+12;Kevin, Dillip;***;I bought a LG washer-dryer from Hirsch a few weeks ago. After using the dryer function, the door drum and clothes would have pieces of lint on it.<br> <br> I called Hirsch regarding the problem and spoke to an employee names Dillip. He said he would have to call LG and let me know however I never received a call from him. A week later I called the store asking to speak to the manager. I was put through to the manager's PA who then transferred me to an employee named Kevin to assist. Kevin was also unable to assist and said he would have to call LG and would let me know. I told Kevin I had already been down this road however he insisted he would 'get back to me'. I have not yet received any feedback from Kevin.<br> <br> The lack of service I have received from Hirsch Fourways is frustrating and disappointing to say the least. It seems all they're interested in is making a sale and getting your money. Anything beyond that and the customer needs to basically beg them for a service they should be providing in the first place.<br> <br> I doubt I will be purchasing anything more from their store.<br> <br> Regards,<br> Disappointed customer<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;877180;85;16;2;0;1;0;0;2;NULL;NULL;NULL;NULL;15/09/06 13:20;Autopage is on Autopilot and is *********** Inept ;5,31E+12;Autopage;***;Autopage is on Autopilot and is ***********, Inept and is Incapable of Providing a Roaming Service in Zambia.<br> <br> I have had an account with Autopage for about six years and had International Roaming in Zambia as part of the service. I recently renewed my contract but a couple of week later the roaming in Zambia abruptly stopped.<br> After many emails and complaints roaming was reinstated but not in Zambia although I received calls when I was in New York.<br> I have sent numerous emails and now five complaints but only computer generated reply's that my complains will be attended to and an email stating that \Roaming was reactivated on the 07 July 15\"" but still no Roaming in Zambia<br> AutoPage"
