Rigid business practice

<p>I purchased a voucher for a spa package for Mothers Day from Daddy Deals.</p> <p>I am extremely dissatisfied with the customer service of Health Haven Wellness. I have been attempting to make an appointment for the last month. I have sent 3 emails which have not been responded too, as well as made 5 calls of which 3 did not get answered and in the 2 that were answered I was informed that they would contact me back with regard to a booking, which has still not happened. I contacted them again and was informed that they are now fully booked and that it is not their problem if my voucher expires. They proceeded to inform me that if I am not happy with the way they have handled this situation then they "don't care. We do not need you as a customer and you only paid R499 for the voucher", I find this to be unacceptable as I have paid for a service which has not been delivered and they have handled me in a demeaning manner. </p>