Terrible customer service

<p>Purchased a heat tech geyser on 20 August 2016, picked up the problem end of July 2017, contacted Heat Tech regarding the matter, a plumber was sent to check and discovered the Android was leaking. Heat Tech never contacted me, I had to make numerous calls to them. Eventually i had to speak to a manager by the name of Raymond. On the 8 August 2017 he promised me a plumber is going to repair the geyser on 10 August 2017. When the plumbing company was called they stated that i was responsible for replacing the android, as per heat tech. Knowing well that its still under warranty. Tried calling the company no help, even tried calling Raymond cell phone goes to voice mail. worst customer service and worst product to ever purchase. This product should not be sold and company should close if they cant stand by their product . </p>