JC
John C

1 reviews | Active since Jul 2015

21 Jul 2015, 15:26

Poor quality product - HeatTech

Its almost as if HeatTech came into the market with an agenda, to help struggling plumbers

0
Replies (1)
Heat Tech Geysers
Heat Tech Geysers's reply22 Jul 2015, 08:07
Official
Hello XposeDem,

Dear Jonathan,

As per the industry standard the guarantee on our geysers are as follow:

Electrics 1 year
Cylinder 5 years
Valves 2 years

I'm sorry for the inconvenience caused, but unfortunately we are unable to assist with the repair/replacement of the electrical components.

Please contact a plumber to inspect the reason why you geyser is not heating, taking into consideration that it might also be electrical related.

Regards,

Heat Tech Service Manager