NO AFTER SALES SERVICE - POOR SERVICE IN GENERAL

We have reported a burst geyser under warranty 3 days ago, NO reply on email & left several messages with NO reply - Client is disgusted with "our" service YET its HEAT TECH causing our name to get dragged through the mud. Heat Tech should man up to there so called after sales service & assist people with warranty claims- Will not recommend Heat Tech to anyone with a geyser replacement