Geyser installment

<p>New geyser installed on 6 August 2016 - called them on Tuesday as directed by Plumber and they refused to send installation team out unless Plumbers came out first which would cost me a call out fee. The plumber that originally did the installment would also not come out.</p> <p> </p> <p>Spoke to a call centre agent and told I have to get into the roof and send them pictures - I asked to speak to someone else and was put through to Raymond who also was adamant that they would not come out and put the phone down on me. Service from this company and the plumber is disgraceful as neither were prepared to take responsibility although they were very quick to accept my money. I paid in cash as well</p>