NEVER USE HEARING.COM

Hear.com does not "hear". We purchased a hearing aid through hear.com about 3 years ago. They scheduled an appointment with an Audiologist on their panel. It was not in close proximity to where we lived. We had to wait for the hearing aid, but within about 1 week it was not working. To cut a long story short, this device has been faulty from then, Every time we had to take it back for repairs, we said WE DO NOT WANT IT as it was defective, but they would NOT LISTEN and kept sending it back for repairs and returning it to us and within a few days it was not working. It has pent more time in a box on his desk than in his ear. He is terribly hard of hearing and so we spend our lives shouting. It is hard to speak normally after that, so we shout at everyone. Today, Hear.com said they are not going to do anything about it. So sad too bad, your problem not ours. So would I recommend them to anyone. ABSOLUTELY NOT. Even though the device is still under warranty, they will take no responsibility for the faulty device