Hearing Aid Labs
Claimed Business
|1.3|3 Reviews (last 12 months)|This business does not respond to reviews
Hearing Aid Labs
Claimed Business
|1.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
0Likely
NPS Score
0
Recommended: Likely
Review Distribution
1.3|3 Reviews
Oct '25 - Sep '26
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Recent reviews (3)
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Philippus T
1 reviews | Active since May 2018
27 Jul 2026, 09:46
Appalling Service
Absolute appalling service from the branch at West Coast Mall, Vredenburg, since new staff have been at the branch.
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Philippus T
1 reviews | Active since May 2018
27 Jul 2026, 09:46
Appalling Service
Absolute appalling service from the branch at West Coast Mall, Vredenburg, since new staff have been at the branch.
0
Replies (0)CW
Cynthia W
1 reviews | Active since Nov 2025
19 Feb 2026, 13:42
Terrible service
Service was good until I recently went to have my hearing aids serviced. The technician had left and my hearing aids would have to be sent to HO in KZN and the service would take 2 weeks!!! I don't know what I was supposed to do for 2 weeks??
Helpful (0)
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Cynthia W
1 reviews | Active since Nov 2025
19 Feb 2026, 13:42
Terrible service
Service was good until I recently went to have my hearing aids serviced. The technician had left and my hearing aids would have to be sent to HO in KZN and the service would take 2 weeks!!! I don't know what I was supposed to do for 2 weeks??
0
Replies (0)KW
Kevin W
1 reviews | Active since Feb 2025
8 Jan 2026, 16:18
Bad service Hearing Aids
I acquired hearing aids through the set up in Pietermaritzburg and with the very odd exception their after sales service has been pathetic. Any technical issue has to be referred to the HO in Umhlanga for assessment and quote and then invariably a wait of two or more weeks for returned repairs. Surely a branch this size should have the technical equipment and staff in house for prompt assistance for their customers. If you live in Pmb and are thinking of getting a hearing aid I sincerely advise you to stay clear of Hearing Aid Labs
Helpful (0)
|Replies (0)KW
Kevin W
1 reviews | Active since Feb 2025
8 Jan 2026, 16:18
Bad service Hearing Aids
I acquired hearing aids through the set up in Pietermaritzburg and with the very odd exception their after sales service has been pathetic. Any technical issue has to be referred to the HO in Umhlanga for assessment and quote and then invariably a wait of two or more weeks for returned repairs. Surely a branch this size should have the technical equipment and staff in house for prompt assistance for their customers. If you live in Pmb and are thinking of getting a hearing aid I sincerely advise you to stay clear of Hearing Aid Labs
0
Replies (0)