LS
Linda S

1 reviews | Active since Jul 2011

10 Feb 2015, 12:39

HealthCart - No Communication

I have been struggling to find a specific product in my home town so I searched online and found it on [URL Removed] After googleing and seeing good reviews for my area I proceeded to order from them. BIG mistake. They have no indicating around time of delivery or stock availability. I gave them 3 days as per their FAQ page and after battling for 7 days after that to get hold of them I finally got a call from Tashen telling me they're out of stock.<br> <br> I e-mailed a few e-mail addresses, used their contact us functionality and even phoned them and it took them 10 days to 1) Realize they're out of stock 2) contact me. Now I have to wait for another week for the money to become available in my account again. I understand about stock but you need to communicate this to people. Especially since you're a \health"online store.<br> <br> They need to take a page out of other online selling merchants and really step up their game because what they have now is not worth the frustration."""

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