Pathetic Treatment to Disabled

I had such high hopes for my recliner & the company that I purchased it from, alas it is not meant to be for either.

It has been 1 month since I received my rise & tilt recliner from a company called Willowbrook, which is part of Healthcare & mobilty Africa. I notified the salesman & delivery man that the recliner had issues but to date, the only replies I have received are a text from the salesman that the issues would be sorted out & a phone call from the delivery man that I short paid due to different totals on the order form & delivery note. This made me very upset, it was not a cheap purchase for an unemployed person who is physically disabled with medical issues & I now have back pain due to the recliner. Finally today, 09/01/2019, I get a call from Healthcare Mobility, stating that I can not return the product nor get a refund, irrespective of my pains.

I was very impressed with the service & speed at which I received from Willowbrook for the demo & sales but little did I know that it was just to get the sale & receive the finances & that after the sale & delivery, that service would disappear.

I am now highly upset, because I am getting major back pains because of this recliner & the pain is affecting my limited mobility as it is.

I explained all this to Healthcare Mobility & they are not concerned. As a physically disabled person, I find this treatment by a so called company that prides itself in Healthcare, absolutely atrocious.

I will not be liable for my right to free speech in letting everybody know that Healthcare Mobility Africa are modern day con artists that do not care about the customer after a sale is made.