1 reviews | Active since May 2020
Pathetic customer service
I ordered and paid for a standard queen size mattress some time ago plus a mattress protector. To my surprise the mattress was delivered and the mattress protector was not delivered. I informed the sales person and he promised to revert which he never did. This past weekend I forwarded the sales person a WhatsApp chat sensitizing him of my mattress protector and he never even bothered to acknowledge my WhatsApp chat. Strange enough when he was pushing for this sale he appeared to be nice and extremely professional. Thus business operates like taxi drivers because when one pays they no longer care nor bother about after sales customer service. In my instance it’s worse because my item was never delivered ??????♀️??♀️. Customer service is very bad and pathetic. How on earth do I recommend your product to my social media followers ??♀️??♀️??♀️??♀️
We apologize for the poor service received and lack of follow-up in regards with your mattress protector. The item has been dispatched shortly and we will follow up with you before the end of the week to ensure you have received the item.
Yours Sincerely
The Adjust4Sleep Team
We apologize for the poor service received and lack of follow-up in regards with your mattress protector. The item has been dispatched shortly and we will follow up with you before the end of the week to ensure you have received the item.
Yours Sincerely
The Adjust4Sleep Team