NL
Norman L
1 reviews | Active since Jul 2021
19 Dec 2022, 18:20
Adjustable bed.
I am actually a bit sorry that l bought the adjustable bed from Adjust for sleep l did not know that the cables controlling the bed would be so cumbersome. If they had it working with remote control it would have been much better.
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Healthcare and Mobility Africa's replyOfficial
12 Jan 2023, 15:38Dear Norman,
We are sorry to hear that you are unhappy with the wired controls, most of our clients like them wired so that they don't lose them. However, you point is well taken and you will be pleased to know that we are busy developing wireless controls that can control the bed and the massage system, however the development and testing take some time.
We hope that despite your concern regarding the controls, you are enjoying your bed and hope that you will re-evaluate your score to better reflect the product as a whole.
Yours in Sleep,
The Adjust4Sleep Team
We are sorry to hear that you are unhappy with the wired controls, most of our clients like them wired so that they don't lose them. However, you point is well taken and you will be pleased to know that we are busy developing wireless controls that can control the bed and the massage system, however the development and testing take some time.
We hope that despite your concern regarding the controls, you are enjoying your bed and hope that you will re-evaluate your score to better reflect the product as a whole.
Yours in Sleep,
The Adjust4Sleep Team
Healthcare and Mobility Africa's reply12 Jan 2023, 15:38
Official
Dear Norman,
We are sorry to hear that you are unhappy with the wired controls, most of our clients like them wired so that they don't lose them. However, you point is well taken and you will be pleased to know that we are busy developing wireless controls that can control the bed and the massage system, however the development and testing take some time.
We hope that despite your concern regarding the controls, you are enjoying your bed and hope that you will re-evaluate your score to better reflect the product as a whole.
Yours in Sleep,
The Adjust4Sleep Team
We are sorry to hear that you are unhappy with the wired controls, most of our clients like them wired so that they don't lose them. However, you point is well taken and you will be pleased to know that we are busy developing wireless controls that can control the bed and the massage system, however the development and testing take some time.
We hope that despite your concern regarding the controls, you are enjoying your bed and hope that you will re-evaluate your score to better reflect the product as a whole.
Yours in Sleep,
The Adjust4Sleep Team