Very disgusting and very poor services

If there was an option for zero i would do that, i am very angry and disappointed with Dr Ross and Healthworx in large. On Tuesday i went to do my bloods, i got a call from one of the staff to say my results are back without any explaining of the results or to come to the Dr so he can explain, i am suppose to get new script for my medication, however i had to contact them for more than 3 days for assistance. i insist on getting an appointment to come in and see the Dr for my results and new script now i am being billed for 2 occasions, you guys are so quick to take money from our savings without even showing interest of consult with your patients, even medical aid is against the whole claims you trying to do without doing any work. You need to do something about your Dr Ross and his sister's not professional at all and i want to put a complain.