Never set your foot at Health Worx Randpark Ridge

Randpark Ridge branch is a Useless practice this one and the total of 210 reviews for this medical centre says it all, yet a reputable medical aid like Discovery Health still chooses to use them on the network of their doctors. I called to make an appointment for my child who was not well and asked to see the Dr at 14:00 on 20.01.25 was told the doctor is not available and was given an option to come at 17:00 to see the same doctor.

When I get there , no appointment was done, the Dr has knocked off and I’m told I have to see another doctor and conveniently there is an after hours fee of R300 that I must pay. What gets to me is the sheer incompetence and lack of urgency in assisting clients , all three receptionists refused to take accountability as to who “made” the appointment and they just seemed to be so casual about as I was offered this option that is a money making scheme for them. Absolutely terrible experience. The. My child had to leave without getting help after wasting the entire afternoon knowing we made an appointment…. Nonsense of a practice 😥

I’ll never set my foot there again …pity the Dr is used to consult with is very good but their *********** receptionists will cost them clients.