Misrepresentation & Horrid Service

<p>Last year, I was involved in an accident & went for a general check up at the Carlsworld Health Clinic. I asked if I would need to pay in anything, I was told I do not have to as it will be claimed from my medical aid. In January, I received an email stating I need to settle an outstanding bill. I rep**** back to the email to query this, no response received. I received more threatening emails in February, I queried this again & no damn response received. This week, I received an attorney letter threatening me to pay, I emailed the attorneys & attached my original email sent, NO DAMN RESPONSE RECEIVED. This morning, I received an SMS stating I need to pay R330 to prevent further increases (it was initially R230). What **** is this? Is this how you treat clients? You don't have the decency to acknowledge a query or even attempt to resolve it, you just take action. No one even called me after the emails sent! Why was I told that I don't need to pay in anything if in fact I do according to you? Then I receive threatening damn messages stating that if I don't pay, legal action will be taken against me. Get your damn stories straight & train your damn *********** staff if they don't know what the hell they're talking about. I've never experienced such horrid service from a health clinic before, THIS IS NOT TCF!!! Get one of your damn seniors to call me to sort this bull**** out!!!</p>